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90 days ago
99.99 % uptime
Today
Control Panel Operational
90 days ago
99.98 % uptime
Today
Inbound Queue Operational
90 days ago
100.0 % uptime
Today
Outbound Queue Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Hosted Email Operational
90 days ago
99.94 % uptime
Today
Management Portal Operational
90 days ago
99.98 % uptime
Today
Webmail Interface Operational
90 days ago
99.9 % uptime
Today
Operational
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No incidents or maintenance related to this downtime.

Feb 3, 2026
Email Delivery Delays - February 3, 2026
Resolved - Summary

On February 3, 2026, between 04:15 and 08:31 UTC, some email messages experienced delivery delays when passing through MXGuardian's filtering servers. The issue has been fully resolved.

Impact

During the incident window, a portion of inbound and outbound email connections timed out. Most sending mail servers queued affected messages and successfully delivered them once the issue was resolved. However,
some senders with aggressive retry policies may have generated bounce messages during this period. If you are missing an expected message from this timeframe, we recommend contacting the sender to request they
resend it.

Root Cause

A database configuration change made during routine maintenance caused a compatibility issue with our mail server software. This resulted in intermittent connection failures when processing messages.

Timeline (UTC)

- 04:15 - Issue began following a scheduled maintenance update
- 08:15 - Issue identified and root cause determined
- 08:31 - Fix deployed, normal operations restored

Resolution

We corrected the database access configuration and confirmed that all systems are operating normally.

We apologize for any inconvenience this may have caused. If you have questions or experienced issues during this window, please contact our support team.
Feb 3, 09:18 UTC
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

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