High false positive rate
Incident Report for MXGuardian
Resolved
All affected messages have been released from the quarantine. The issue is now resolved.
Posted Nov 18, 2024 - 01:42 UTC
Investigating
We discovered a problem with an update that was released on November 17 around 2:30 AM GMT that caused a high number of false positives. The update has been rolled back and we will be attempting to release the affected messages over the next few hours. However you may want to check your quarantine closely for any missed messages.
Posted Nov 17, 2024 - 22:29 UTC
This incident affected: Email Security Gateway (Inbound Queue).